A crucial role in maintaining the highest standards of cleanliness and comfort for guests in a luxury setting. Responsibilities include cleaning and preparing guest rooms, replenishing amenities, ensuring common areas remain pristine, and reporting any maintenance needs. Attention to detail, efficiency, and a commitment to excellence are essential in creating an inviting and impeccable environment for every guest.
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A vital role in creating exceptional experiences through attentive and professional service. Responsibilities include taking orders, serving food and beverages, ensuring guest satisfaction, and maintaining a clean, organized dining area. This position also involves coordinating with the kitchen and bar, processing payments, and upholding health and safety standards. Success in this role requires strong communication skills, attention to detail, and a genuine passion for hospitality.
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The Bartender is responsible for crafting exceptional beverages and delivering outstanding guest experiences. This role involves preparing and serving drinks, maintaining bar inventory, ensuring compliance with health and safety regulations, and creating a welcoming atmosphere. Additional responsibilities include managing bar setup and cleanliness, handling cash and payments, and collaborating with the team to enhance service. Strong mixology skills, attention to detail, and excellent customer service are essential for success in this role.
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Responsible for preparing and cooking a variety of meals, adhering to established recipes and standards. You will ensure that all food handling and safety protocols are strictly followed to maintain a safe kitchen environment. Assisting in the planning and preparation of menus, you will take into consideration dietary restrictions and preferences. Maintaining cleanliness and organization of the kitchen, including proper storage of food items, is essential. You will collaborate with kitchen staff to ensure timely meal service and efficient kitchen operations. Additionally, you will monitor inventory levels of food supplies and assist with ordering as needed.
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The Spa Therapist provides exceptional treatments, including massages, facials, and body therapies, ensuring guests experience relaxation and rejuvenation. Responsibilities encompass conducting thorough client consultations, maintaining treatment room cleanliness, adhering to health and safety protocols, and promoting spa services and products. This role demands excellent communication skills, a deep understanding of various spa treatments, and a commitment to delivering five-star customer service. Qualifications include relevant certifications in beauty and massage therapy, with prior experience in a luxury hotel or spa setting preferred.
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The Maître d'hôtel supervises and trains F&B staff, ensuring high service standards. Key responsibilities include coordinating daily operations, managing inventory, and ensuring compliance with hygiene and safety regulations. The role involves handling guest inquiries, addressing complaints, assisting in budgeting, and promoting upselling to achieve revenue targets, while collaborating with other departments for seamless service.
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